Company Handbook

Last updated: April 2026 · Version 3.1

Table of Contents

★ Welcome & Company Values

Welcome to P99 Ltd. We are a leading manufacturer of high-quality plastic products serving customers across Ghana and West Africa. Our commitment to quality, safety, and continuous improvement drives everything we do.

Our Core Values

  • Safety First — Every task begins and ends with safety. No production target is worth compromising the wellbeing of our team.
  • Quality Without Compromise — Every product that leaves our facility carries our name. We hold ourselves to the highest standard.
  • Teamwork — From the boardroom to the factory floor, we succeed together. Every role matters.
  • Integrity — We conduct business honestly and transparently with our colleagues, customers, and community.
  • Growth — We invest in our people and encourage continuous learning and skill development.

⚖ Code of Conduct

All employees are expected to behave professionally and respectfully at all times. This includes interactions with colleagues, supervisors, customers, and visitors to our facility.

Expected Behaviour

  • Treat all colleagues with dignity and respect regardless of position, gender, ethnicity, or religion.
  • Follow all safety protocols and production procedures without exception.
  • Report any unsafe conditions, equipment malfunctions, or policy violations to your supervisor immediately.
  • Maintain cleanliness and organisation in your work area at all times.
  • Protect company property, materials, and confidential information.
Zero Tolerance: Theft of company property, harassment of any kind, and reporting to work under the influence of alcohol or drugs will result in immediate termination.

⌚ Working Hours & Shifts

The factory operates on a three-shift rotation to ensure continuous production. All production staff are assigned to shifts on a rotating basis.

Shift Schedule

  • Morning Shift: 06:00 – 14:00
  • Afternoon Shift: 14:00 – 22:00
  • Night Shift: 22:00 – 06:00

Administrative and sales staff work standard hours from 08:00 to 17:00, Monday through Friday.

Overtime: Overtime must be pre-approved by your supervisor. Overtime pay is calculated at 1.5× the regular hourly rate for weekdays and 2× for weekends and public holidays, in accordance with Ghana Labour Act 2003 (Act 651).

⚠ Health & Safety

Your safety is our top priority. P99 Ltd. complies with all requirements under the Factories, Offices and Shops Act, 1970 (Act 328) and related workplace safety regulations.

General Safety Rules

  • Never operate any machine without proper training and authorisation.
  • Keep all machine guards and safety devices in place during operation.
  • Report all injuries, no matter how minor, to your supervisor and the Site Manager.
  • Keep all fire exits, aisles, and emergency equipment unobstructed.
  • No eating, drinking, or smoking on the production floor.
  • Long hair must be tied back and secured. Loose clothing and jewellery are prohibited near machinery.

Machine-Specific Safety

Extrusion and injection moulding machines operate at extremely high temperatures. Always follow lockout/tagout procedures before performing any maintenance or clearing jams. Never reach into a machine while it is running or cooling down.

Remember: If you see something unsafe, say something. Report all hazards to the Senior Operator or Site Manager immediately. You will never be penalised for raising a safety concern.

♿ PPE Requirements

Personal protective equipment is mandatory for all personnel on the production floor. The company provides all required PPE at no cost to employees.

Required PPE by Area

  • All production areas: Safety boots (steel-toe), high-visibility vest, ear protection.
  • Machine operators: All of the above plus safety goggles, heat-resistant gloves.
  • Packers & baggers: All general PPE plus dust masks when handling raw materials.
  • Visitors: Safety boots, high-visibility vest, and hard hat.
Replacement: If any PPE is damaged or worn, report it to the Site Manager for immediate replacement. Never work with damaged or missing PPE.

✈ Leave & Time Off

Annual Leave

All employees are entitled to a minimum of 15 working days of paid annual leave per year, in accordance with the Ghana Labour Act. Leave must be requested at least two weeks in advance and approved by your supervisor.

Sick Leave

Employees are entitled to paid sick leave upon presentation of a valid medical certificate. Notify your supervisor as early as possible on the day of absence.

Public Holidays

The company observes all Ghanaian public holidays. Production staff required to work on public holidays will receive double-time compensation.

Maternity / Paternity Leave

Female employees are entitled to 12 weeks of maternity leave with full pay. Male employees are entitled to 5 days of paternity leave.

⚠ Disciplinary Procedure

The company follows a progressive disciplinary procedure designed to be fair and transparent:

  • Step 1 — Verbal Warning: Documented conversation with your supervisor about the issue.
  • Step 2 — Written Warning: Formal written notice detailing the infraction and expected improvement.
  • Step 3 — Final Written Warning: Last formal notice before termination; may include suspension.
  • Step 4 — Termination: Employment is ended following proper procedure under the Labour Act.
Right to Appeal: Employees have the right to appeal any disciplinary action. Appeals should be submitted in writing to the Board within 5 working days of the decision.

⚠ Emergency Procedures

Fire

If you discover a fire: raise the alarm, evacuate via the nearest marked exit, assemble at the designated muster point in the car park, and do not re-enter the building until cleared by the Site Manager.

Injury

For any workplace injury: administer basic first aid if trained, contact the on-site first aider, notify the Site Manager, and complete an incident report form within 24 hours.

Emergency Contacts

  • Ghana National Fire Service: 192
  • Ghana Ambulance Service: 193
  • Ghana Police: 191
  • Site Manager (direct): +233 24 XXX XXXX
  • Nearest Hospital: [Update with local hospital name and number]
Drills: Fire drills are conducted quarterly. All employees must participate. Failure to evacuate during a drill will be treated as a safety violation.